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And the 2014 CRM Idol Semi Finalists Are....

This may have been the toughest year yet to choose semi-finalists. The distance between the top scorer and the lowest one was the smallest in the history of the contest. But when all is said and...

Welcome to CRM Idol 2014 Contestants!!

Well, the time is now here. After lots of work, significant numbers of submissions to go through, videos to watch and references to check, we now have a pool of contestants that any competition...

Welcome to Season FOUR of CRM Idol!

It’s amazing to think that we’re now in the 4th year or season if you’d rather call it that of CRM Idol. In the first three years, 160+ companies have passed through our portals and we’ve had five...

And the Winner of CRM Idol 2013 is....

Okay, the moment has arrived.  We've been at this contest since April of this year and had by far the toughest criteria in the history of the contest.  By far.  We had a great combination of...

CRM Idol 2013: The Finalists are here!

As many of you reading this know, each year, I produce with the help of many of the great influencers in the CRM, customer experience and social worlds, a competition for emerging customer-facing...

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