News

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Welcome to Season 2!

Okay, everyone, CRM Idol 2012 is now officially underway. We are expecting an even better year than last year’s amazing first season. We are now including Asia/Australia as our third region to go...

eBizNET Solutions and Vertical Solutions, Inc. Partner to Integrate Supply Chain and Service Management

Cincinnati, OH and Pittsburgh, PA - May 15, 2012 - Vertical Solutions, Inc. (VSI) and eBizNET Solutions announce they have formed a partnership to integrate their cloud-based solutions....

The Next Big Thing For Marketing

by Lisa Arthur, CMO, Aprimo

Reprinted by permission from Lisa's Forbes blog: ...

Only half of firms will see returns from social CRM in 2012 - Gartner

Reproduced from  Mycustomer.com with permission

Despite early adoption of social applications, by the end of 2012 only 50% of Fortune 1000 companies...

Attensity: Ten Steps To Improving Your Customer Experience

Giving your customers — current and potential — the most flawless and seamless experience possible is one of the hardest challenges that any business may face. It’s difficult for several reasons....

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